POLICIES

TERMS OF SERVICE

Last updated: July 2026

ACCEPTANCE

By using karnivaltrez.com or placing an order, you agree to these terms. If you do not agree, please do not use the site.

PRODUCTS & PRICING

Prices are shown in local currency and you are charged in USD. Prices shown in other currencies are approximate estimates based on your location and may vary at your bank’s rate. We may update prices, product descriptions, and availability at any time.

ORDERS & PAYMENT

Orders are placed through our site and paid securely via Stripe. Your order is confirmed once payment is completed. If we cannot fulfil an order (for example, an item is out of stock or there was a pricing error), we will contact you to arrange store credit, an alternative, or a refund for that order.

SHIPPING & COLLECTION

We offer free collection at our listed pickup points in Grenada, and local delivery within Grenada for the flat fee shown at checkout. Delivery times are estimates and may vary around Carnival.

RETURNS & EXCHANGES

All sales are final and we do not offer refunds on change-of-mind purchases. Eligible items may be exchanged or receive store credit within 7 days. Full details are in our Returns & Exchange Policy.

INTELLECTUAL PROPERTY

All content on this site, including the Karniva’l Trez name, logo, images, and designs, belongs to Karniva’l Trez and may not be copied or used without our written permission.

ACCEPTABLE USE

Please do not misuse the site, attempt to disrupt it, or use it for any unlawful purpose.

LIABILITY

The site and products are provided on an "as is" basis. To the fullest extent permitted by law, Karniva’l Trez is not liable for indirect or incidental losses arising from use of the site or products.

GOVERNING LAW

These terms are governed by the laws of Grenada.

CONTACT

shop@karnivaltrez.com · WhatsApp 1 (473) 456-1012 · EXIT473 Maurice Bishop Highway, St George’s, Grenada.